Based in 🇨🇦 Toronto, ON, Canada
I design transformative digital experiences that put people first, empowering businesses to thrive with innovative, user-centric solutions.
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Industry: Manufacturing / IOT
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Faced with a key customer on the verge of churning, I transformed a simple report request into a catalyst for redesigning the app's navigation, settings, and data aggregation.
Total time
Churn from 30% to 10%
ARR increased
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Industry: Identity verification
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Compliance Managers often struggle with delays in accessing Identity Verification data, prolonged support interactions, and a lack of actionable insights to combat fraud, financial crime, and regulatory risks.